OBDCOM

OBD-II OBD II Scan Tool OBD2 OBDII OBD-2 Scan Tools OBD Scan
Auto Scan Tool OBD Software OBDII Scan Tool OBD2 Scan Tool OBD II
Scan Tool
Diagnostic Tools for ALL Cars ScanTool
Check Engine Diagnostic Tool Diagnostic Scan Tool OBDII Diagnostic Tool
OBD Tools Scan Tools Check Engine Light Scan Tool Clear Codes DTC

Overview
What does
it do?
What's
Included?
Software
What else
do I need?
BUY NOW
Satisfaction
Guarantee
Customer
Feedback
Questions?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Some recent emails from our customers.
Thanks to everyone for all the helpful comments and feedback!

Some have asked, "Can't you make these up?"  Sure we could, but we don't have to.
 

 

----- Original Message -----
From:
Sent: Wednesday, April 22, 2015 6:15 PM
Subject: Re: OBDCOM updated versions?
 
I just wanted to let you guys know that your OBDCOM system has been very useful through the years and I am very glad that I purchased your product. It has never failed.
Best success, Tracy

 

----- Original Message -----
From:
To: sales@obdcom.com
Sent: Saturday August 02, 2014 8:29 PM
Subject: Bought approx 6 years ago and still not obsolete!

...I thought I'd share some experiences I've had with your product...  I bought mine many years ago.... So (with OBDCOM)  I have a 2006 or so tool that is, thanks to available software updates, still spanking the 2014 one I just tried... In a world where most electronic stuff gets obsolete as soon as you buy it, that's impressive!
 
 I used it this summer on my sons 1997 Ram that had a bad post-cat o2 sensor.  With the new one installed, I watched the real-time o2 data during warm-up, and realized the new sensor was much more responsive and began sending feedback way sooner than the front (still original) one. I think I'll replace it too now, even though the CEL went away... It'll be nice to get that V8 into closed loop ASAP to save fuel.  A regular scan tool won't tell you that ;-)
 
About 2 weeks ago, a coworker with a 2001 Toyota Corolla had a lean code.  One look at the freezeframe data, and we cleaned the MAF sensor.  Fixed....

I am not a mechanic by trade, so I'm sure I could do even more with it if I had a little training, but I can certainly appreciate the power of this unit. It has saved me far more than its purchase price.  I love it.

I've had 2 or 3 questions over the years I've owned it, and you responded so quickly it almost made me think I was your only customer, but I know that isn't true ;-)

- Phil, Greencastle, PA
 

 

----- Original Message -----
From:
Sent: Tuesday, June 24, 2014 12:44 PM
Subject:  OBDCOM software

Your OBDCOM package has saved myself and my friends and family thousands
in repair bills. I've also been able to clear transient Check Engine light issues long
enough to get a pass for the state emission test center.  That keeps my friends
and family on the road while others are forced to keep returning to an auto shop
replacing part after part to clear a light on an otherwise perfectly
running car.... I am thrilled I chose OBDCOM...   - Denny
 

 
----- Original Message -----
From: 
Sent: Wednesday, May 28, 2014 1:55 PM
Subject: OBD sale
 
I just received my OBD in the mail, I was amazed at how good it worked and the amount of info you can monitor. This is a must have tool for any mechanic.  - Dave

 

----- Original Message -----
From:
Sent: Monday, May 26, 2014 10:22 AM
Subject:  Re:

Thanks for the prompt reply Mike. You have to know how rare it is to find any company that gives this kind of service!  I carry my OBDCOM on trips more than an hour from home, just in case.  If I have to seek service in a distant town, I want to know as much as I can before I get to a mechanic.  Best regards, Jim
 

 

----- Original Message -----
From:
Sent: Monday, April 07, 2014 1:52 AM
Subject:  Re: OBDCOM
 
The package arrived Sat in good order. Downloaded to laptop and read manual. Your instructions and manual are well-written, simple and straight-forward. Thanks for the prompt service and communications. Dan 
 

 
----- Original Message -----
From:
Sent: Saturday, March 29, 2014 1:24 AM
Subject: Thank You from Oregon

I just wanted to let you guys know that budget was tight, check engine light came on, I was able to help myself. Saved wife and I over 150.00 from servicing my truck myself. My wife says thank you. This device has paid for itsself over and over again.  Rich from Oregon

 

----- Original Message -----
From:
Sent: Monday, March 17, 2014 11:58 PM
Subject: RE: Software

Thank you so much for the quick reply! I have to say that other companies should take after your support system. When I first receive this unit I had issues and got support and it was taken care of in a matter of minutesÖ I deal with a lot of companies and by far again youíre the best!!! Blessings to you and your family!!!  - Dennis

 

 
----- Original Message -----
From:
Sent: Thursday, February 20, 2014 7:25 PM
Subject: Re: software

Thanks Mike.  Always with a prompt response to any request.
No doubt I made the right choice in OBDCOM.  Best wishes - J. A.

 

----- Original Message -----
From:
Sent: Monday, January 27, 2014 8:22 AM
Subject: OBDCOM Works Great

Mike, OBDCOM works great on my old Thinkpad.  Hooked it up and found out
that the EGR valve was clogged....  Cleaned the valve and cleared the code.
Regards, Tom

 
 
----- Original Message -----
From:
Sent: Monday, December 09, 2013 1:24 PM
Subject: Re: P0171
 
Thank you!  I can't tell you how AWESOME you guys are! Always so helpful and informative! The additional information is super helpful! And thanks for the software update info!  Thank you, thank you, thank you!!  Raul F

 

 
----- Original Message -----
From:
Sent: Saturday, November 16, 2013 2:18 PM
Subject: RE: Toyota follow up

Just an update, I was able to connect to the Toyota per your instructions. Works great. I updated the software and codes. I greatly appreciate the top notch service/support of your company. Keep up the great work.  Sincerely, Doug L

 

 
----- Original Message -----
From:
Sent: Sunday, September 29, 2013 10:28 PM
Subject: RE: Software

I want to thank you for the fast response. It's really about the service after the sale that makes a company. You definitely shine in that area.  Wife's Cadillac's engine light came on. She gets very uptight whenever there is any faults with her vehicle. Using OBDCOM  I was able to see it was a simple misfire, cleared the codes and now she we drive in the morning feeling everything is okay.  Thanks again for a very useful product and outstanding customer service.  Thank you very much, Bill C

 

----- Original Message -----
From:
To: sales@obdcom.com
Sent: Friday, September 20, 2013 10:50 AM
Subject: Re: OBDCOM
 
I recieved my OBDCOM within 3 days of ordering. What a great product, for such an affordable price. I had the software installed and running in less than 10 minutes. I already checked both of my Subarus, and they both are running perfect. I now have the peace of mind that if the check engine light appears, I can instantly check the codes myself.  -  Bill M

 
 
----- Original Message -----
From:
Sent: Friday, September 13, 2013 3:22 PM
Subject: Re: OBDCOM Installation

Thanks Mike for your rapid and helpful response.  Following your instructions the Program and Drivers easily installed on my laptop including updates.  Using your OBDCOM to run diagnostic tests on my 2009 BMW X5 and 1999 Jaguar XJ8 vehicles was a "snap".  Great product and customer support!  Laurence K


 

----- Original Message -----
From:
Sent: Saturday, August 31, 2013 4:22 PM
Subject: OBDCOM System.

I purchased your OBDCOM system on Tuesday evening, Aug. 27th, and it was delivered on Friday of the same week!  I replaced all eight of the coil packs on my 2003 SVT Mustang Cobra, but forgot to re-connect a sensor after finishing the install. My Service Engine Soon Light came on while on the test drive. I returned home and lifted the hood and found the disconnected sensor and re-connected it. The Service Engine Soon Light failed to turn off.  I discovered your product and ordered the system. On Saturday, the 31st, I installed the software on my laptop with no problems. Connected the module to my car, plugged the cable into my laptop, started the software program. The code appeared in the code window. I clicked on Erase all codes Button and the codes were erased. Turned on the ignition and started the car. The Service Engine Soon Light was off and has remained off. This took me all of five minutes. Well worth the price, and the software package is excellent.  Thanks for a great product.
Glenn

 

----- Original Message -----
From:
Sent: Friday, July 12, 2013 1:49 PM
Subject: Re: WIN7
 
I can't thank you enough.  Your OBDCOM device cleared the codes and the problem as well, and I'm back on the road. Thanks again for the great support!! - Craig B

 

----- Original Message -----
From:
Sent: Thursday May 16th, 2013 9:13 PM
Subject: Re: OBD

I like to thank you once again for very professional follow up.  I'm truly impressed with your dedication and sincere interest about your customer's satisfaction.  You truly are a breath of fresh air.  Keep up the good work.  - Albert

 

----- Original Message -----
From:
Sent: Monday April 22nd, 2013 1:06 PM
Subject: Re: update

yup, that did the trick. I am so glad I bought this from you guys years ago. I wish there were more companies like you! ...   - ERIC

 

----- Original Message -----
From:
Sent: Monday April 2nd, 2013 7:41 PM
Subject: Great Product

I tried the OBDCOM unit today on a '95 Toyota Camry, and this product operated as advertised. The MIL was on and I found out what was wrong. Now I can repair this car and the cost will be a lot less than just guessing and replacing parts at random. The software is not hard to understand and the unit is easy to to use. I will recommend this product to anybody that asks.  - Tom

 

----- Original Message -----
From:
Sent: Sunday March 31st, 2013 8:32 AM
Subject: Software

Your unit and on-line help have TOTALLY EXCEEDED any business I have dealt with yet ...  I have had and used this unit on at least 25 different vehicles since I received it.  This thing has been my life saver to my vehicles.  All of my relatives call me to check their cars for any problem they are having.  They are amazed when I begin setting up the gauges and watching the results come through.  I will not be without my OBDCOM unit.  Thanks for a fantastic unit... - Chuck

 

----- Original Message -----
From:
Sent: Tuesday January 29th, 2013 8:50 AM
Subject: Re: Receipt

I received my OBDCOM on Saturday 1/26/2013. I have used it and it is amazing.  Your product is just as advertised.  I have diagnosed my problems with it and I am repairing what I need to.  I am retired now, but spent over 40 years in sales and customer service and during this time I have sold and used some great services and products but your product, advertising and service thus far are some of the best I have come across.  Thanks!  - Marvin
 

----- Original Message -----
From:
Sent: Wednesday January 23rd, 2013 12:28 PM
Subject: Re: OBD

Thanks to OBDCOM my visits to repair shops are few and far between.  - Steve

 

----- Original Message -----
From:
Sent: Saturday, December 29, 2012 10:26 AM
Subject: Re:

Your product helped this father save about $5K in avoiding bad used vehicles for his two teenage drivers. What a peace of mind to know what your getting doesn't have blatant issues!   Respectfully, - Charles

 

----- Original Message -----
From:
Sent: Wednesday, October 03, 2012 3:17 PM
Subject: Re: OBDCOM

I bought the OBDCOM a few years ago and have to say it was well worth the money.  I have diagnosed my truck and kid's car and coworkers cars with problems.  I have saved $$$ for everyone. I cleared check-engine lights that a garage or dealer would charge money to do.  Thanks for a good product at a reasonable price.  - Dan

 

----- Original Message -----
From:
Sent: Wednesday, September 05, 2012 3:27 PM
Subject: Re: Software Upgrade

Gentlemen, Some time ago I purchased your OBDCOM hardware and software package. I am exceptionally pleased with your product as it has helped me diagnose and repair several of my vehicles. It even stopped me from purchasing a Honda Prelude that had the Check Engine Light on when I looked at it. The unscrupulous owner swore it was just an O2 sensor code that was the problem in his craigs list ad.  However, he immediately changed his story when I went to look at the vehicle and pulled out my laptop to actually run diagnostics on the car. After a quick scan I discovered he had several issues with the vehicle including what would have been a very costly repair of the Honda V-tech system in the engine...  I have used your software to diagnose a few of my friends and neighbors cars and they were so impressed that they went and ordered your product.  Thank you,  - Paul

 

----- Original Message -----
From:
Sent: Saturday, August 11, 2012 7:11 AM
Subject: Update
 
Thank you for this excellent product. I have already repaired one of my vehicles successfully and it passed emission inspections here in New York State.


 
----- Original Message -----
From:
Sent: Monday, June 11, 2012 9:13 AM
Subject: Re: Software
 
Awesome customer service! I'm back in business. Never expected a reply on a Sunday.   Thanks, Mark
 

 

----- Original Message -----
From:
Sent: Saturday, May 05, 2012 4:11 PM
Subject: Words of Praise

Ordered your interface & software on a Wednesday evening west coast time and received it Saturday noon. Could not ask for more prompt service!  Now did it work. Absolutely!!  I am an old shade tree hot rodder and not really in tune to today's electronics, but I was able to solve two error codes immediately and fix them. Great tool, easy to use, what a deal!!  Paid for itself already. Thanks, Bob

 

----- Original Message -----
From:
Sent: Sunday, April 08, 2012 9:57 AM
Subject: Re: Diagnostic code help
 
Has anyone told you your customer service is world class!  Thanks again for the prompt response.  The code popped-up this week and then disappeared, but your software picked up a stored code.  Thanks again.

 

 ----- Original Message -----
From:
Sent: Saturday, February 25, 2012 2:34 PM
Subject:  thanks for a great product

I've been toying with the idea of buying a code scanner for a long time. Instead I would go to the local AutoZone and have them pull codes, but it was always a hassle. As I priced scanners with the options I wanted (logging, gauges, graphs) the prices were over $300. I was referred by ____ and I happy to say your price and features fit my needs!

I've already fixed my brother-in-law's van using OBDCOM by getting a code that wasn't showing a MIL, and AutoZone wouldn't pull the codes because the MIL was off. Thanks for a quality and affordable product.

Dan, Albuquerque, NM

 

----- Original Message -----
From:
Sent: Friday, February 24, 2012 11:37 AM
Subject: RE: Obdcom interface and software

I just wanted to take a minute to tell you I installed your software and connected to my Dodge Pickup.  The system installed and worked perfectly.  I checked my error codes and found my problem.  This is a great product and the price is right.
Thanks, Jay H

 

----- Original Message -----
From:
Sent: Saturday, February 11, 2012 10:05 PM
Subject: Re: OBDCOM

This is to put in your Customer Feedback section.

I received my OBDCOM within a few days as stated on the website. The instructions are very well written and easy to follow. I connected the device and started up the application. Due to operator error [I needed help] and I sent an email from my iPhone asking someone to call me.  Literally within 2 minutes my phone was ringing and Mike was there to assist me. I followed his instructions and everything worked flawlessly after that! These gentlemen not only have a great product, they are extremely customer focused and they know their stuff!

Signed, one very satisfied customer!  Raul

 

 

----- Original Message -----
From:
Sent: Tuesday, January 31, 2012 4:42 PM
Subject: product praise

Successful connection to 3 vehicles from 3 different continents (Dodge, Toyota, VW).  I'm very pleased with the product's diverse compatibility and ease of use.  All-in-all, a great value.  -John M

 

----- Original Message -----
From:
Sent: Wednesday, January 25, 2012 3:10 PM
Subject: Totally Satisfied

Just want to add my complete and fully satisfied comments. When I had an initial laptop set up problem, Mike walked me through it with great patience, taking the time necessary to make sure my laptop was set correctly. Once done, the program ran like a charm, on each of our two cars, a 2000 Maxima and a 2001 Corvette. Great product. Great shipment, Great company. Great immediate live (interested) technical support. Highly recommend.
Glen, Dallas, Texas

 

----- Original Message -----
From:
Sent: Sunday, December 04, 2011 9:43 PM
Subject: a complement
 
I am a 73 year old electronics engineer (retired).  I've been using personal computers since they became available.  Never have I installed softare and hooked up a piece of test equipment with such ease!  Your staff is to be complemented for making something like this foolproof.  Good job!  Bravo!  -Jim H

 

 ----- Original Message -----
From:
Sent: Tuesday, October 25, 2011 7:22 AM
Subject:  Re: OBDCOM shipment

Just wanted to drop you a few lines... I received the OBDCOM on Saturday and used it on my "problem" car on Sunday... Setup was a breeze, connection to the car was a breeze, running the program was a breeze... Your product worked exactly a promised. You sold me a great tool for the price. Just wanted to say thanks!  Regards, Kevin.  PS- You may use these comments on your web site if you wish.
 

 ----- Original Message -----
From:
Sent: Monday, September 19, 2011 7:48 PM
Subject:  Your product

I have to add my opinion to the others I have read on your website. My kudos to such a well run company.  I ordered your product on a Thursday evening.  Received it the following Monday.  Loaded the software, hooked up to my car, and had the code within 15 minutes on my lunch break.  Fixed the issue after work in about another 10 minutes.  I saved myself an estimated $100.00, and have the ability to diagnose and repair from now on.  Thanks a million for delivering your product timely, and at such a highly functional level.  Wish more companies were like yours!

 

 ----- Original Message -----
From:
Sent: Monday, September 12, 2011 11:53 AM
Subject: RE: Timing data

...I have never used a code reader before, but consider myself a pretty good mechanic...  I monitored monitoring mainly the MAF, Timing, Throttle Position Sensor and some others (which is a really powerful and cool tool to have).  This allowed me to see what was happening and record the engine events as they took place. Your product is on my list of the best money I have ever spent. Easy to use and pretty powerful for gathering information.  Best regards,  Jeff
 

 ----- Original Message -----
From:
Sent: Saturday, September 03, 2011 1:19 PM
Subject:  Just got my package

Just a quick note,
Ordered the code reader, arrived two days later. Well packaged and pretty easy to load on my LapTop, then a snap to use. Tried it out on my Ď02 Crown Vic and Ď05 Jeep Cherokee and everything was easy to understand and fun.
Thanks and neat product!
Bruce

 

 ----- Original Message -----
From:
Sent: Thursday, July 07, 2011 3:19 PM
Subject:  OBDII

Just to let you that I'm very impressed with your OBDCOM.   It has worked great on every vehicle I've tried it on...  ...Thanks for creating a great product!

 

 ----- Original Message -----
From:
Sent: Wednesday, May 25, 2011 9:44 PM
Subject:  Re: OBDCOM shipment

Hi Mike,  Received my OBDCOM yesterday Monday May 24th, installed software and did a quick check on my Nissan Altima 1999. Extremely pleased with the result.Works exactly as advertised.   I am very much impressed by the attention you pay to your customer and the way you do business.  Thank you, Gilles
 


 ----- Original Message -----

From:
Sent: Saturday, May 21, 2011 12:43 PM
Subject:  Re: OBDCOM unit

Just wanted to say that the unit worked like a charm on my Ford Ranger and saved me $280 that a shop wanted to do the same thing. Very pleasantly surprised. Thanks

 

----- Original Message -----
From:
Sent: Tuesday, May 17, 2011 2:15 PM
Subject:  Re: OBDCOM shipment

Got the unit in Mondays mail as promised. Opened the package and installed the software, gave a quick look at the manual, then took it out to the car and hooked it all up. I would say 20 minutes total time from receiving it and reading the codes in the car.   I had a bunch of codes but figure they are all related so I reset everything and am now waiting on the next code to appear so I will know where to start.  Couldn't be easier AND I am 73, which is the age where it is difficult to remember anything for 20 minutes!   Later, and thanks again, Bill, Anacortes, WA

 

----- Original Message -----
From:
Sent: Thursday, May 12, 2011 5:16 PM
Subject:  SATISFACTION
 
I can't find a place to send positive feedback on your web site, so here it is.  I purchased the OBDCOM when my 2004 Chevy pickup was experiencing the dreaded check engine light problem.  A mechanic said it could be one of several problems and would take a while to diagnose.  I purchased the OBDCOM and got a single code, looked it up, then found info on the web that the breather filter for the fuel tank fill was the most likely culprit, and was a common problem for my year vehicle.  My wifes 2006 Chrysler showed an Engine light and the problem was quickly fixed. I keep the unit with me at the fire station, the guys have used it to diagnose problems and even our mechanic has borrowed it to run diagnostics on the Executive vehicles. This tool is fantastic, easy to use, easy to look up service codes and narrows the problem down quickly. Thanks for this great product. If you ever do a commercial I will be one of those who says the product is worth every penny!  Sincerely  Scott

 

 

----- Original Message -----
From:
Sent: Thursday, April 21, 2011 2:48 PM
Subject:  Outstanding Tool
 
Thank you guys for creating a tool and software that simply WORK!!!  I got mine 3 days after ordering and of course had to play with it right away. I grabbed the laptop and headed for the garage. Software installed in no time at all. Took a second to find my port (under the dashboard, behind a flip cover) but once I connected it, switched the key to run position and clicked "connect", my car and I were of the same mind!!  NICE!!  My check engine light came on because my gas cap was loose. Replaced the gas cap, cleared the fault and I was good to go.  It's really nice knowing what's going on with your car as opposed to depending on others. Thanks again!!!!   John
 
 

 

----- Original Message -----

From:
Sent: Friday, April 15, 2011 5:45 PM
Subject: Re: CD
 
Thank you for the quick response.  I was able to download and
install. I'm running Windows 7 Starter on a Toshiba Netbook and there
wer absolutely no problems.  You guys have some fantastic software and
great support.  Thanks again.  Greg



 

----- Original Message -----
From:
Sent: Wednesday, March 09, 2011 11:34 PM
Subject: Another happy customer...

Got my OBDCOM yesterday.  Was able to read the Check Engine code on my Lexus LS (P0171 "System too lean bank 1") and reset it to see if it returns.  Hopefully it was just a one-time thing, but 'information is power' and now I know what to tell the mechanic if it does come to that -- and I won't be completely at his mercy. 
Very easy to use.  Nice work!  John


 

----- Original Message -----
From:
To: sales@obdcom.com
Sent: Friday, March 04, 2011 8:28 PM
Subject: Very Happy
 
Within one week I developed a miss in my 2001 Crown Vic...  I plugged in the unit and my laptop.  The single code PO305 was a misfire in cylinder number 5.  I was certain the plug was good, there are no plug wires so I took a shot at replacing the coil pack.  (This Ford has one per cylinder).  I suspected the coil but had no idea which one.
Got it on the first try and I am a 64 year back yard mechanic that lost track of cars parts a long time ago. For the first time in many years, I was able to diagnose and repair a problem on my own.   It paid for itself in one use!!  It was easy to use and I really like the gauge displays, the make me remember the old days, love analog!! 
Showed the unit to my brother, a full time real life mechanic, and he was so impressed he was going to get one for home. Generic and factory codes, plus real time, were wow factors for him.  Thanks for a terrific product.  Chuckaroo, Ijamsville, MD

 

----- Original Message -----
From:
Sent: Wednesday, March 02, 2011 10:41 PM
Subject: Thank You
 
I just want to say "thanks" for a great product and service. I received the kit within two days of shipment, loaded the software, and found out my error codes. I had just replaced my clutch last week and my "service engine soon" light came on.  Either I replaced the crankshaft position sensor with a faulty unit or I don't have it in properly.  At least I know where to start. Thanks guys.  Greg U
 

 

----- Original Message -----
From:
Sent: Sunday, February 06, 2011 12:21 PM
Subject: Re: OBDCOM shipment
 
I really love the tool, as a mechanic it is beyond my expectation ... I rate a five star.
regards, lawrence

 

----- Original Message -----
From:
Sent: Monday, January 17, 2011 11:14 AM
Subject: Just plain old good customer service!

Hi Mike,  Got it to work with Windows 7 and on my Boxster   ... 
Thanks for your well-known terrific support, this on a Sunday evening!!!!
Regards, Val


 
----- Original Message -----
From:
Sent: Sunday, December 12, 2010 7:24 AM
Subject: Happy Customer

Received the OBD in two days, easy instructions and loaded right up with windows 7 64 bit.  Works as advertized and is awesome.  Located my sensor issue and fixed it within 10 minutes.   Recommend this product over any other.  I've used many OBDs owned by others and this beats them all.  Even the very expensive OBDs don't  hold  water  when comparing options and ease of use.  Happy customer,

 

----- Original Message -----
From:
Sent: Tuesday, December 7, 2010 2:45 PM
Subject: Re: OBDCOM shipment
Ordered Wednesday night, shipped on Thursday, and traveled clear across the U.S. and was in my mailbox on Saturday. Can't expect better then that. Installing the software, connecting to the Landrover Discovery, and getting the desired information was just as slick. Thank you so much for your efficient operation and a great product.

 

----- Original Message -----
From:
Sent: Sunday, November 28, 2010 1:56 PM
Subject: Re: (No subject)
 
Your awesome!  It's Sunday at 2pm and I'm getting useful info to fix my car.
I'm very happy I purchased obdcom. Thank you so much for your help!  Enjoy today!

 

----- Original Message -----
From:
Sent: Tuesday, November 23, 2010 1:54 AM
Subject: Amazing service !
 
Greetings,   I ordered my OBDCOM cable/software early Friday morning and received it in Monday's mail. While the 'check engine soon' light on the Ford Explorer went out before I got the device, I was able to check and correct some issues on another vehicle.  Your company will get my personal recommendation for great service and a quality product.
Congratulations for doing business RIGHT!
Sincerely, Jeff H

 

----- Original Message -----
From:
Sent: Tuesday, November 16, 2010 10:25 AM
Subject: Re: OBDCOM
 
Just received your product.  It installed with no problem and works great!  I think that for the average DIYer this tool will provide all the information they would ever need and more.  Pat.
 
 
----- Original Message -----
From:
Sent: Monday, October 25, 2010 1:51 PM
Subject: RE: Question

Thanks for the info, not only did you answer my question but I actually learned something in the process.  Thatís pretty rare when dealing with sales/support, I have to commend you on being so technically well versed on your product and providing me with excellent customer service.  Thanks again, Dave



----- Original Message -----
From:
Sent: Thursday, October 21, 2010 6:17 PM
Subject: OBDCOM

I just wanted to let you know that my OBDCOM arrived today. It looks like I'll be changing out  O2 sensors this weekend. The drivers and software installed without any problems, and OBDCOM easily connected to the vehicle. As an industrial electrician, I use a lot of different software at work connecting to machine controllers and various devices, and I wish that they all were as easy to use. I found the user interface on OBDCOM to be very user friendly.   Thanks again,  Tom


----- Original Message -----
From:
Sent: Friday, October 01, 2010 10:34 AM
Subject: !00% Satisfied Customer
 
I am a 100% satisfied customer and just had to comment on the obdcom product.  The system works exactly as described.  I loaded the program in about 20 minutes, briefly reviewed the manual and diagnosed my check engine problem within 5 minutes of connecting.  Since I can do the repair myself, I just saved $200.00 over the mechanics rate.  Excellent.   GT in Nashville, Tn

 
----- Original Message -----
From:
Sent: Friday, August 20, 2010 8:35 PM
Subject:  Re: Software

Thanks Mike!  Your customer service is exemplary. I didn't realize that I would get a response in 10 minutes at 8:30 on a weekend.  Thanks again!  Chris
 

----- Original Message -----
From:
Sent: Wednesday, August 18, 2010 12:11 AM
Subject:  RE: Software Updates

To date, I would estimate the savings as a result of your software for friends and family in the neighborhood of $3,000.00  just in diagnostics and simple repairs.  Thanks again.
 

----- Original Message -----
From:
Sent: Sunday, August 15, 2010 8:57 PM
Subject: Thank You Works Grate!

Your guy went out of his way to help me get disk loaded. He called and help me at 10 PM. We got it to work. Thank you !  It work on my 05 Jaguar S-Type R today. I did not have any codes, everything read fine.  I'm going to do some Performance up grades,  this will let me know if they work !   Richard
 

----- Original Message -----
From:
Sent: Saturday, July 17, 2010 11:39 AM
Subject: RE: Error message

Please add my testimonial to the many you have already received. "I wish to join the others who have used this product and written to tell you how satisfied they are. My order arrived 2 days after I placed it, the instructions are written in plain language, and the readout on the computer is so simple that even I, an apple tree mechanic, was able to use it. I am always leery when the dealer starts talking about the results of his tests, now at least I can attempt to fix it myself or feel confident that he and I arrived at the same conclusion." Thanks, Jeff, Langhorne, PA
 

----- Original Message -----
From:
Sent: Saturday, Friday, April 23, 2010 2:58 PM
Subject: RE: Software help

Thank you so much, that did the trick, I was so excited I had to take it for a test drive. I'm definately reccomending you to my friends, your customer service is top notch. I've never had any other company for any need be so helpful and put as much priority to their customers, and I'm also very pleased with your product, by far the best investment I could have made, thanks again for all the time, support and the great product. -Weston
 

----- Original Message -----
From:
Sent: Monday April 12, 2010 4:23 PM
Subject: Re: S-10 missing at idle

...By the way, My neighbor is an independent [brand] tool salesman and he was really impressed with your device and it's price.  He let me use one of his display scanner devices ... and it didn't do nearly as much and it was about three and half times the price.  Your after sales service is the best also.  You can use this in your customer reviews if you like.  Pat
 

----- Original Message -----
From:
Sent: Tuesday, April 06, 2010 9:38 AM
Subject: WOW!!!

This is amazing...  All of the auto stores give you so many different options and prices.  But none did what you guys did with a simple product at a very comfortable price. Rapid shipping, straight forward and clear instructions.  Highly recommended...  Thank You.

 
----- Original Message -----
From:
Sent: Friday, March 26, 2010 10:02 PM
Subject: Volvo Questions

Wow, you have a great response time.  Your answer is unbiased and I appreciate that.  Interestingly enough I researched your company on Swedespeed forum and everyone has had great luck with your product.  Even if I don't need it right now.  I think I will most likely purchase it just because of this wonderful email I received.  In this day and age it is very hard to get good customer service.  For that I thank you.  Chris
 

----- Original Message -----
From:
Sent: Wednesday, March 24, 2010 2:43 PM
Subject: OBDII

...On Tuesday morning I connected the cable, identified the DTC code as a misfire on #4 cylinder... then immediately replaced the coil (of which I had a spare), and was up and running perfectly by 10:30am.  Nice software!  I'll look forward to using it again...  Paul


 
----- Original Message -----
From:
Sent: Wednesday, February 24, 2010 7:48 PM
Subject:

Hello my name is _, I orderd one of your scan tool setups about a week ago. Im currently going to ohio technical college and i was extremely impressed on how much your product could do. I brought the scan tool software to my college today and showed my director, even he was amazed on the quality and price. Thank you


 
----- Original Message -----
From:
Sent: Friday, February 19, 2010 10:51 PM
Subject: RE:Re:OBDCOM shipment

DTC P2006 has been cleared, Check Engine light is off, wife is happy.
Thanks again, that was all too easy.
 

----- Original Message -----
From:
Sent: Thursday, February 04, 2010 11:25 PM
Subject: Thanks
 
I received your product in the mail on 2/1/10 loaded the software hooked it up to my car and It read the code!  I went to the auto parts store got the $49 part and my 2003 runs great again. I'm blown away buy your product,  Thank so much. Bob N, Las Vegas, NV.

 
----- Original Message -----
From:
Sent: Friday, January 29, 2010 5:12 PM
Subject: Re: error code
 
Thanks Mike, As you can tell, I'm not exactly what you would call a mechanic but after getting a manual and matching up the code with the part in the manual, I was able to order the part from my dealer for $24 and I had it installed in less than five minutes.  I cleared the code and it hasn't come back so I appreciate your help and I am thrilled with your product. It has already paid for itself.  Thanks again.  Eric P.

 
----- Original Message -----
From:
Sent: Saturday, January 23, 2010 6:49 PM
Subject: Re: OBDCOM shipment
 
I don't normally respond to any purchases I make on internet products - in fact I have never give any feedback, but this time I feel the need. 
My short story is my 17-year old son has been driving a 1998 Ford Contour with 140,000 miles.  After paying a garage $700 for a fuel pump and $500 for radiator work the car continued to give us problems with rough idleing, overheating, stalling, check engine lights and finally began to throw the serpentine belt due to all of the above. Frustration with this (what i thought was a blown head gasket, bad rings etc.) set in and I let the car sit for two months until I started checking the internet with possible solutions.  Some how, through a random search on the internet, your product popped up. (I credit that to an act of God :).  I ordered it and recieved it two days later.
After installing the software with ease and reading the 5 codes that it read, I discovered and replaced a bad valve cover gasket, spark plug and wires and of all things, the battery.
To my amazement, I cleared the codes and the car has been running great for 5 days now. 
What a great product!!  Me and my son Thank You and your employees for a GREAT product.  It probably saved me another $700 minimum.  Tim, Cincinnati, Ohio

 
----- Original Message -----
From:
Sent: Saturday, January 23, 2010 5:23 PM
Subject: OBD Reader
 
>I received my obdcom reader yesterday.  Software installed flawlessly
> on my Sony notebook and Asus netbook.  I tried your produuct on three
> vehicles; 2007 Honda Odyssey, 2007 Pontiac Grand Prix, and 2003 Chev
> Duramax Diesel 2500HD Truck.  Although none had the check engine light
> on (therefore no DTC's) it appeared to read all the other functions
> without any problem.  Today I tried it on a 2001 Honda Odyssey and it
> read two DTC's without a hitch.  I am impressed.  Thanks for a great 
> product.  Bill

 
----- Original Message -----
From:
Sent: Saturday, January 23, 2010 5:10 PM
Subject: OBDCOM

Just a quick note to thank you for an outstanding product - and the support!  I ordered the tool in the morning (using paypal) and didnít get a acknowledgement BUT your email that the tool had been shipped came about three hours later!  To put it mildly, I was flabbergasted.  The tool came in two days later as expected.  I loaded the software, hooked it up to my car, AND SAVED ABOUT $160 RIGHT OFF THE BAT! ...  Thank you for a great product -- Iíll recommend you to ANYONE.  This unit will save time, trouble, and especially money for anyone who owns a car.
Chris, Fall River, MA

 

----- Original Message -----
From:
Sent: Sunday, January 17, 2010 8:32 AM
Subject: great

I used the unit today for the first time and it is great.  used it on all my cars playing with readings.  Invited the neighbors car over to play on there's.  Easy hook up, simple download.  bought a netbook with win7 just for obdcom.  No problems at all.  Reset my daughter's code and ready to ride ... Thanks David
 

----- Original Message -----
From:
Sent: Saturday, January 09, 2010 5:34 PM
Subject: Your Product

I have had your software for two days and have saved hundreds of dollars.  I had a problem with both my vehicles which is what prompted me to order your product. The repair shops wanted a $90.00 diagnostic fee for each one, not to mention the cost of repairs.  I diagnosed one problem as a defective intake air temp sensor ($7.56) and the issue with the other vehicle was diagnosed as a bad camshaft position sensor ($55.43).  Both vehicles now run perfectly.  These two repairs combined would have cost me over $500.00 at the dealership service department.  Your system is far superior to conventional hand held code readers.  Your software actually provides enough information to form logical conclusions for diagnosis.  Great Product at a very reasonable price.  Dan.  Luverne, AL

 

----- Original Message -----
From:
Sent: Friday, January 08, 2010 10:32 PM
Subject: re: Product Excellence
 
I purchased your product back on 12/28, and in a few days I had it and in 15 minutes I was out in my truck in the freezing cold like a little kid playing with my new toy!!  I am still trying to figure out how you're able to sell this at such a fantastic price!! I love it!!  Thanks, Rich

 
----- Original Message -----
From:
Sent: Wednesday, January 06, 2010 3:17 AM
Subject: Gauge display
 
I am still in shock !! I have never had a reply from
anyone this quick and with the correct remedy for
my problem. I followed your suggestion and now I have
perfect gauge display and even better digital display.
The OBDCOM unit is awesome!!! I am still putting it
through it's paces. The software was a breeze to install.
My laptop started right away and the displays are first rate.
The best customer support ever!!  I will be glad to recommend
OBDCOM to anyone.  Thanks,  Luther 

 
----- Original Message -----
From:
Sent: Friday, January 01, 2010 4:33 PM
Subject: obd install

Just wanted to let you know that i loaded obdcom on my computer and communicated with my car successfully with no problems , this is going to be a great tool to have to help me keep my cars running good and save me money at the same time. thanks for your help.  Gary A
 

----- Original Message -----
From:
Sent: Tuesday, December 29, 2009 12:16 AM
Subject: Re: OBDCOM shipment
 
Just thought you would like to know..... All went off without a hitch!  Everything worked fine and I found the diagnostic code which was the problem.  No big issue but at least it is resolved.   
Thanks so much for the timely and efficient feedback!  Appreciate your assistance and "exquisite" attention to "Customer Service"  I have found NO match to your attention and responsiveness to date!
My sincere thanks!!  John A. M.

 

----- Original Message -----
From:
Sent: Friday, December 25, 2009 11:09 PM
Subject: (no subject)

this unit is just what the doctor ordered. i'm addicted and my engine light is off. it was the mass air flow sensor. thanks ray

 

----- Original Message -----
From:
Sent: Tuesday, December 22, 2009 2:43 PM
Subject: support

I like to thank you for your help. It is truly good know that there is at least one American company, that cares about customer service.  Keep up the good work and I am looking forward to any other products that you are working on.  Best Regards. George

 
----- Original Message -----
From:
Sent: Monday, December 07, 2009 7:19 PM
Subject: Great simpe device
 
I got it today and done a quick scan of codes on my 98 ford escort and came up with 5 codes.  I erased the codes and rescaned the engine codes and a valid code came up. O2 heater, that is one so far and to me it has paid for itself now.  Now I just can put the money I would pay a garage in just parts that need replaced.  I can tell it will pay for itself.  Love the layout of the software. ...Well worth the price I paid for it.  TY, Satisified customer

 

----- Original Message -----
From:
Sent: Friday, December 04, 2009 3:18 PM
Subject: Great job!

Hey there,
I recieved your product yesterday and tested it out. ... The OBD reader is amazing and it took me all of 5 minutes to install and read codes off my car.  Keep up the great work!  Thanks again!  J.J. 

 

----- Original Message -----
From:
Sent: Thursday, December 03, 2009 6:20 PM
Subject: Re: Re: OBD
 
Got it, fixed it, worked great.
Sweeeeet tool!!!
Thanks, Brian

 

----- Original Message -----
From:
Sent:  Thursday, December 03, 2009 3:30 PM
Subject:  OBDCOM
 
I give you the Platinum Oscar for outstanding after-sales service support.  I'll try the things you suggested and get back to you.  Bob

 

----- Original Message -----
From:
Sent:  Wednesday, November 25, 2009 9:40 PM
Subject:  thanks
 
This is the best diag or OBD2 I got in my shop. Today I saved a friend $800.  He had his car towed home.  Driver said it was the fuel pump.  I put your OBDCOM on it, said it was a cam sensor - $69.99.  Thank you,
R.M. Fort Wayne, IN

 

----- Original Message -----
From:
Sent:  Friday, November 20, 2009 6:51 PM
Subject:  Awesome
 
I just got the unit today and the installation was very easy and it worked very well. Come to find out that the gas cap was loose, so I was able to clear the engine check light and be on my way.  Now for less then the cost to have it diagnosed once, I have the unit and can do it for myself.  Thanks,
Rick...San Diego, CA

 

----- Original Message -----
From:
Sent:  Saturday, November 07, 2009 5:43 PM
Subject:  OBD II
 
This purchase was the best I have made in some time. I recently had a check light on. The dealer advised that it a leak in the EVAP system and the cost of repairs estimated $650.00. I was able read the code and the information with this device and made the repairs for $120.00 including parts, of which I purchased from the same dealer.
More than worth it to purchase this product
J.S., Police Detective, Ret.
 

 

----- Original Message -----
From:
Sent:  Wednesday, November 04, 2009 9:45 PM
Subject:  Re: error 0
 
Mike,  Thank you now that I reinstalled the drivers it works perfect. This is amazing.
The program is awesome i love being able to log all of the sensor data too.
Thanks for your help,  
Jon

 

----- Original Message -----
From:
Sent:  Monday, October 26, 2009 4:28 PM
Subject:  Thanks!
 
Shipping was rapid, install was straightforward. Instructions are very clear and understandable. I had it operating in 10 minutes!  Amazed by the features and functions...very satisfied with the service and value overall. Thanks...Jim T.

 

----- Original Message -----
From:
Sent:  Saturday, October 17, 2009 3:10 PM
Subject:  Re:OBDCOM shipment
 
Hi:  It arrived today, Installed software and drivers into my netbook, diagnosed the problem immediately in my 2002 E46 M3...  Bad Coil in cylinder 2... 
Excellent product...  thank you...    J. L. MD

 

----- Original Message -----
From:
Sent:  Wednesday, October 07, 2009 6:09 PM
Subject:  Feedback
 
Hello,
I had the check engine light illuminate on my 2000 Saab 9-5. Having worked at a Saab dealership in the past I knew I just needed to read the codes to diagnose the problem. I bought your tool and was able to diagnose my faulty oxygen sensor in less than five minutes. The system is easy to use and the directions are very comprehensive.
Thanks,  Jason

 

----- Original Message -----
From:
Sent:  Friday, October 02, 2009 4:37 PM
Subject:  Like it...
 
By the way, you may use this in your customer feedback:
I am very pleased with the OBDCOM I ordered.  My engine light was occasionally coming on and going off. I used the obdcom and it gave me an error code of P0122.  I replaced the throttle position sensor as instructed, and the problem was fixed!  The OBDCOM paid for itself on the first repair!  I highly recommend it!  Thanks!
J. H., Norris TN

 

----- Original Message -----
From:
Sent:  Tuesday, September 22, 2009 8:34 AM
Subject: Customer Feedback
 
I just wanted to say thanks for the quick shipping on the product. Your OBDCOM Diagnostic System works as advertised and is a great product. I would definitely recommend this to my friends and family. Thanks!


 
----- Original Message -----
From:
Sent:  Friday, August 28, 2009 6:28 PM
Subject: customer feedback
 
I got mine a couple weeks ago, now I'm addicted to it...
"Can you read your car's mind? OBDCOM can!"
Thanks for one of the the greatest OBD diagnostic product out there.
Scotty.   Levittown, Pa


 

----- Original Message -----
From:
Sent: Wednesday, August 19, 2009 12:13 PM
Subject: customer feedback
 
After paying about $360 to have a "check engine" light diagnosed and an O2 sensor replaced I decided I would order your product.  When a check engine light appeared about two weeks after $360 dollar repair, I just hooked up the OBDCOM unit up to my Tundra and found that an O2 sensor had been slow in starting.  I could see from the live action screen that it was functioning normally.  I was able to clear the light with the OBDCOM and it has stayed clear. The unit has already paid for itself.  No more guessing as to what a check engine light means and no more paying almost $100 at the garage to find out.  Obviously I highly recommend your product. 
Ron  

 

----- Original Message -----
From:
Sent: Monday, August 10, 2009 12:29 AM
Subject: FIXED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I fixed it today. The culprit was the PVC hose elbow at the air gas intake manifold, $8 fix.
Anyway I just wanted to say: Thank You for all your support!   I am glad I decided to buy your OBDCOM system.  It was so easy to use and I found out what I needed to trouble shoot the problem. 
And Of course your personal support it the worlds best!!!  I could not believe how fast you responded to my emails and the information you gave me, advice and the links to the sites and clubs sites.  That helped a lot!  But the OBDCOM software is so cool. I love the gages so much. I feel like a kid playing around with them . Anyway if you need a referral of any kind I would be honored to pass it on to anybody that needs to find the most user friendly software and the best support in the OBD2 market.  I was amazed at the price too!  It's very reasonable for all the bells and whistles you get.
Best Regards,  Charlie

 

----- Original Message -----
From:
Sent: Monday, August 10, 2009 12:50 PM
Subject: RE: DRIVERS

I tried this and it worked without a hitch.  I plugged in the interface and Windows told me it was installing new hardware, then that it had been installed successfully.  I took the laptop out to my truck, plugged it in and fired up the software.  It all works!

Thanks for your help.  Iím really impressed with your dedication to customer support.
Cody

 

----- Original Message -----
From:
Sent: Wednesday, July 22, 2009 7:05 PM
Subject: Thanks Great Product

Got my package tonight and already saved a $40.00 fee on my daughterís KIA. Nice package, software is easy to use and understand and gets you the info you need to resolve the problem.  Her problem was that the gas cap was not on tight. 
I am sure that like all the other tools that I have purchased over the years that this one will pay for itself in a very short time. Thanks!!!   Ken

 
----- Original Message -----
From:
Sent: Saturday, July 11, 2009 12:04 PM
Subject: Re: OBDCOM
 
The fuse change [on the Ford] did it, and all came up.
I am extremely satisfied. Wow, what a wonderful tool.
Thank you for making this available.   John

 
----- Original Message -----
From:
Sent: Wednesday, July 08, 2009 9:08 PM
Subject: Re: question (2)
 
Hello Mike...
I bought your OBDCOM scanner.  I had some difficulty at first, and doubted the integrity of the product.  After realizing my mistake during installment - I am very pleased!
I am more than happy with its performance!
GREAT PRODUCT!  VERY REASONABLE!
Are you interested in selling this scanner wholesale?
I would love to be a dealer!
Darryl


 
----- Original Message -----
From:
Sent: Monday, May 04, 2009 9:11 AM
Subject: Re: OBDCOM help

Got it...... great tool was able to diagnose my BMW X5 and repair in less than 1 hour. 
(not including travel time to dealer for parts).   Thanks.  Hanna
 

----- Original Message -----
From:
Sent: Saturday, June 13, 2009 11:03 AM
Subject: RE: Scan Tool Purchase
 
Knowing you probably get way too many emails I will keep this one ultra brief!!  Got your OBDCOM, installed it on my old Dell Latitude D610, went out to the cars and used it no problem!!  Easiest software package I ever used and I recommend it to ANYONE!!  My friend Jeff has a $5000 handheld that doesn't do much more than your package if anything at all.  Thanks for everything!   Roy, Massachusetts
  

----- Original Message -----

From:
To: support@obdcom.com
Sent: Thursday, May 21, 2009 11:12 PM
Subject: Scanner

Dear OBDCOM:
I was a bit skeptical. Your unit is significantly less expensive than the norm. More often than not, that means headaches of some kind.  However, I must say that I am pleased and impressed. I had doubts that I would be able to use your unit on my BMW ... However, the thought of going to the BMW dealer without any ammunition sends shivers down my spine! Your software loaded fine. I was able to connect to my system no problem, with no additional setup routines.  I read the code (my check engine light had been on), then did a real time O2 sensor scan.  Saw that they were both functioning within range, then cleared the code.  Problem solved ... I just saved probably $200 with my first use. Thank you so much!   Art, Tulsa


 
----- Original Message -----
From:
Sent: Thursday, April 09, 2009 9:52 AM
Subject: OBDCOM

I ordered the OBD on Monday and received it Wednesday, outstanding!
I run Vista and the software loaded without a hitch. 
I have a F150 which was missing.  Plugged in OBDCOM as instructed and found that the misfire was on cylinder #1 caused by an ignition coil.  Within 45 minutes had a new part ($34.00) and replaced it.  Problem solved.  My mechanic has charged me $150.00 for the same replacement in the past.  This thing has already paid for itself.   Joe

 

----- Original Message -----
From:
Sent: Wednesday, May 13, 2009 1:36 AM
Subject: Re: OBDCOM
 
I finally got a chance to check out the unit this past weekend (flawless).   I really am glad I purchased it and am very surprised by the top quality service you provide.
Thank you
Larry

 
----- Original Message -----
From:
Sent: Tuesday, May 05, 2009 10:30 AM
Subject: RE: OBDCOM shipment

Thanks... the software and the interface worked perfectly.  Once more thanks for the great product.  Michael
 

----- Original Message -----
From:
Sent: Thursday, April 30, 2009 9:45 PM
Subject: 2004 Mazda MPV

I just wanted to thank you again for the help, I was really getting ready to ship the unit back
to you. The unit has now paid for it self.  The local mechanics charge a dianostic fee of around 90 dollars. So again thanks.  Dave
 

----- Original Message -----
From:
Sent: Monday, May 04, 2009 9:11 AM
Subject: Very nice
 
Hi Mike... I just wanted to tell you, I have used it again this weekend on my truck, this is really nice product!  You have done a nice job with the SW, truly works well!
Thanks!   Mike S

 
----- Original Message -----
From:
Sent: Tuesday, April 21, 2009 5:11 PM
Subject: Re: OBDCOM
 
Bang on!  Pretty sure I saved the price of this tool in the first hour of use.
Discovered that a sensor was unplugged by the last garage that serviced the vehicle. Had to be intentional as they had no business being near the MAF sensor.  I want to thank you for a great tool at a great price!   Dan, Bear, DE

 
----- Original Message -----
From:
Sent: Friday, April 17, 2009 7:35 PM
Subject: RE: Error code 0

Mike,
Troubles are always reported to vendorsÖ..Successes usually are not.  But I want to thank you for the support, this is a success!  I have just started to learn the features of your tool, so far it is awesome!!  This tool will definitely add value to my humble shop and at a price that is very nice on my pocket book...  Thanks for a great product at a great price!  Feel free to use me as a reference, I will definitely tell all my friends about your product.
Troy, Burnsville, MN
 



----- Original Message -----
From:
Sent: Tuesday, March 10, 2009 1:58 PM
Subject: Problem Resolved

Some companies promise support. You deliver.
I'm sorry to have had to bother you on a Saturday, but the OBD is running like a charm.
Thanks for your help.
Jim
 



----- Original Message -----
From:
Sent: Friday, April 10, 2009 4:01pm

I would just like to that I am very satisfied with your customer service even quick responded on weekends and the obd interface works great
Thank you very much,  Chad

 
----- Original Message -----
From:
Sent: Monday, February 09, 2009 3:23 AM
Subject: Re:
 
Thanks Mike  very good service special on Sunday you are number one please use this e-mail if you needed 
 
 
----- Original Message -----
From:
Sent: Sunday, March 08, 2009 9:47 PM
Subject: Breakthrough!
 
...I'll tell ya, the thing that sets people/companies apart is the service that they give you and you've definitely proven that you're dedicated to customer satisifaction.  I'll definitely forward future customers your way however I can.
Thanks, and take care!
Nick
 
 
----- Original Message -----
From:
Date: Thu, 5 Mar 2009 15:48:31 -0500
Subject: Re: instructions for install on to Windows Vista
 
you guys rock!!!!  thanks a bunch, Ill tell all my car buddies about your service and product !!!   JYS
 
 
----- Original Message -----
From:
Sent: Tuesday, March 03, 2009 9:25 PM
Subject: Re: OBDCOM shipment
 
i've recieved the odb unit.  ....alll i have to say is WOW!!!!
Thanks Again.  Andy
 
 
----- Original Message -----
From:
Sent: Tuesday, March 03, 2009 6:36 PM
Subject: RE: Passat W8 Question

Thank you again for your business, I have enclosed a testimonial for your website.
"Great communication during the purchase process. Mike was helpful and knowledgeable of all of my questions.  The product shipped fast and I received it in 3 days. The tool is easy to use and fun for car enthusiasts who want to get a little deeper under the hood. Thanks again!!"   Nelson
 

----- Original Message -----
From:
Sent: Sunday, March 01, 2009 2:55 PM
Subject: Re: question

awesome works great thank you so much for your time and help where can i write a review for you guys your awesome i will definatley recommend you to anyone and everyone.
 

 
----- Original Message -----
From:
Sent: Saturday, February 28, 2009 5:59 PM
Subject: Re: Software for OBD Scanner

Thank you for the incredible customer service and response time. I downloaded and installed the software and update successfully.
 

  
 
----- Original Message -----
From:
Sent: Saturday, February 28, 2009 11:53 AM
Subject: Re: Error Code
 
After you mentioned the 12 volts to the OBD, I checked my [car's] fuses and found one burnt out.  I replaced it, and now the program works great.  I really want to thank you for the support you gave.  It is refreshing to work with a company that does what it says it will do, and then walk the extra mile to make sure it is right.  Thanks
 
 
 
----- Original Message -----
From:
Sent: Thursday, February 19, 2009 7:29 PM
Subject: Re: OBDCOM shipment
 
received!
I received your product today and I was very impressed with both the software itself and the documentation that went with it. I made the right choice.  Thanks again!  - Sid
 

 

--------------

We had to start deleting the older ones, since this page was getting to be too long!   Our apologies to anyone whose comments got "bumped" from the bottom of the list.  
Thanks again for all your helpful feedback!

 
Overview Functions Contents Software Requirements BUY Guarantee Help!